Unfortunately this is an ongoing and long process that just never seems to get fixed. As far back as I can remember PKR has had terrible problems with MTT's crashing consistently. There are a few statements released by PKR now and again saying they know there is a problem and they are working towards fixing it, but so far it seems like nothing has been done.

The servers are very slow indeed, even on the cash tables. When it gets to the current peak of around 7,000 players, the lobby is very slow and updates at a snails pace. Loading tables can also take an incredible age.

They have though invested a lot of cash into TV adverts. So there could be even more players on the way and I dread to think what the system would be like if it even reached 10,000.

I'm not sure what the problem is, but when you look at sites like Pokerstars that get around 120,000 players online at a time and they have very few problems, PKR isn't in that league yet with regards to the servers.